You need to take the right steps to ensure Telegram compliance if you use this application for communication purposes in yourbusiness. Telegram is an ultra-modern instant messaging service that is light-years ahead of its antiquated namesake. Most people use it on their mobile devices, but the platform is also available via a web browser or desktop app.
Over 500 million people use Telegram monthly, making it one of the most popular mobile messaging services. The platform makes it possible for users to send and receive text and voice messages, along with videos, photos, GIFs, and documents.
There are many appealing features with Telegram, one of them being its speed. The app’s creator claims that the platform is the fastest instant messaging service on the market. In today’s corporate landscape, where the consumers and colleagues alike expect lightning-fast responses to their queries, it does not come as a surprise that Telegram is steadily growing in popularity for business conversations.
However, due to the private-by-design nature of this app, which is another one of its primary
benefits, it can create a headache for organizations, especially those that are in regulated industries such as banking and finance. For various reasons, organizations need to capture, store, and access business-related communications, and Telegram can make that challenging.
Fortunately, Telegram monitoring and archiving can help. Creating backups of your employeeTelegram conversations can benefit your business by easing Telegram compliance. Even though the conversations that take place via mobile instant messaging platforms may feel more casual compared to an email or phone call, these conversations (whether they are happening between colleagues or employee-clientcommunications) fall squarely into the realm of messages that are supposed by law to be properly recorded and stored.
If you don’t remain in compliance with these regulations, it can lead to serious damage to both your company’s brand reputation as well as multimillion dollar punitive fines.
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