It is important to invest in a good a text message archive app if you use text messages for communication purposes inyour business. But you will need to know the right steps to take in order to ensure textmessage compliance even as you capture the text messages.
When capturing text messages, there are various best practices you should follow to become messaging compliant. One of them is using compliant call to actions (CTAs). The words that you use to ask your prospects to opt-in for your messaging campaigns contribute to the call to actions, which must be compliant and include multiple elements.
One of the things that a CTA must include is the purpose. Customers must fully be informed about what they are opting-in for including details like the information, tips, reminders, coupons and so on.
The call to actions must also include frequency and rates. The frequency of messages that you will be sending to your customers needs to be very clear. You should also inform the customers about the message rate if applicable. You can also add a link to the terms and conditions, including information such as the brand’s or company’s identity, customer service contact information, instructions for opting out, and a brief of what your customers are opting-in for.
Another thing you should do in order to ensure text message compliance in your company is avoid SHAFT messages. SHAFT stands for Sex, Hate, Alcohol, Firearms, and Tobacco. You should never send text messages related to any of these topics. If you do, you will be permanently banned, spammed, or blocked.
For more tips on what to do in order to ensure text message compliance in your business, visit our website at https://www.leap.expert/
